Surface Pro Fresh Windows 10 Install


We just used the Windows 10 ISO to fresh install 10 Pro ver 1709 on a Surface Pro 2017. Everything completed correctly; but there were a few errors.

Our first tip off was that the camera gave an error message “Can’t find your camera” Error Code 0xA00F4244 or 0x200F4244

The Surface Diagnostic Toolkit showed that the display driver was also not completely installed, despite there being no warning in Device Manager. Sure enough, we could not adjust screen brightness. Multi touch detection was also broken.

The fix was a simple one. Surface Pro drivers do not download via Windows Update!?

We manually installed the Surface Pro Drivers and Firmware from the Microsoft Download Center here:
https://www.microsoft.com/en-us/download/details.aspx?id=55484

After the installation and couple of reboots, everything was running as expected on our Surface Pro i5 model 1796.