I'm having issues with Adobe corruption.

PDF corruption from client using Mac Preview to edit the file instead of Adobe.

Here is the workaround.  Preview the PDF in Google Chrome and hit Print, then choose “Save as PDF” as the printer.
That is how to get a clean copy.
Let me know if you need an in person walkthrough.
“[SOLVED] Text hidden on PDF form fields until clicked on
8 July 2013 by Adrian Gordon
Problem
You’ve got a PDF with form fields enabled. People are completing the form, saving the information and sending it back – however when you open the document the form fields appear empty.
When you click on the form fields the text appears, when you click away the text is hidden again.
Solution
This mysterious issue has been reported for several years without a fix from Adobe, however there does appear to be a workaround if you have the Adobe Acrobat software.
The issue appears to stem from Apple Mac users completing the form using the ‘preview’ software – which allows Mac computers to open PDF documents without AdobeReader being installed. The preview software appears to be corrupting the PDF, saving the form information but not displaying it correctly.”

Click to File for Outlook – Installation, Configuration, and Usage

INSTALLATION

  1. Uninstall any previous version of Click to File from (WIN+X) Control Panel > Uninstall a Program > Click to File > Uninstall
  2. Download the latest version of Click to File here: http://justclicktofile.com/ctfoutlook2015.exe
  3. Install by authorizing security prompts and accepting all defaults.

Continue reading “Click to File for Outlook – Installation, Configuration, and Usage”

How To Move a Time Matters and PCLaw Database to a New Server

sqlThis is an updated post to my previous entry regarding moving LNTPA Practice Advantage 9 to a new server.  This time I had to move Time Matters 11 from SBS 2003 server running SQL 2005 SP2 (Server A) to Server 2012 R2 running SQL 2008 R2 Express (Server B).  Time Matters specifically has to be installed as a blank database first to let the built in SQL security accounts be created, then you run a SQL query to reset the permissions after attaching the copied MDF / LDF files.  Here is how to do it. Continue reading “How To Move a Time Matters and PCLaw Database to a New Server”

How to Remove a Clio Matter from My Drive

When you sync a matter to your local desktop from Clio using Google Drive, every change you make to that folder and its files is reflected in Clio.  That includes deleting the folder!
DO NOT DELETE a folder from your My Drive if you are done working on a matter and no longer need it to sync to your computer.  This will delete the folder in Clio for everyone!
Instead, when you are finished with a matter and no longer need it to sync to your My Drive, follow these steps to REMOVE the folder:
RemoveDirectory
Continue reading “How to Remove a Clio Matter from My Drive”

Open PDF Files from Clio in Adobe (not Chrome)

When you open a PDF file from Clio (or Google Drive), the file likes to open in your web browser as a preview.  Here is how to force Chrome to open that PDF in Adobe Acrobat (or any default PDF application).
Open Chrome and in the address bar, type:   chrome://plugins/
(Hit Enter)
Disable “Chrome PDF Viewer” and “Adobe Reader”  (click “Disable” – disabled items appear to have a grey background)
disablechromepdf Continue reading “Open PDF Files from Clio in Adobe (not Chrome)”